Responsible Gaming
Gaming Should Be Entertainment
At pgfry.co.uk, we're committed to promoting responsible gaming. It's important to understand that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never chase losses.
Age Verification
We are committed to responsible gaming and strict age verification. You must be 18 years of age or older to access and use our website and gaming services in the UK. By accessing pgfry.co.uk, you confirm that you meet this legal requirement.
If you are under the legal gambling age, please do not use this site.
Warning Signs of Problem Gambling
If you recognise any of the following signs, you may have a gambling problem. Please seek help:
- Gambling with increasing amounts of money to achieve the same level of excitement
- Repeatedly trying to cut back or stop gambling without success
- Becoming restless or irritable when trying to reduce gambling
- Gambling to escape problems or relieve negative emotions
- Chasing losses by gambling more to try to recover money lost
- Being dishonest about the extent or nature of your gambling
- Hiding gambling activities from family, friends, or therapists
- Risking important relationships, jobs, or educational opportunities due to gambling
- Relying on others to provide money to cover gambling losses
- Experiencing sleep problems or mood changes related to gambling
Self-Help Tools & Controls
We provide a range of responsible gaming tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit over a specific period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose in a given timeframe
- Reality Checks: Receive regular reminders about your gaming activity and time spent gambling
- Session Time Limits: Automatically log out after a set period of play
- Self-Exclusion: Temporarily or permanently exclude yourself from our site if you feel you cannot control your gambling
- Account Cooling Off: Take a break from gambling for a specified period
To access these tools, please visit your account settings or contact our support team.
Support Organisations
If you or someone you know is struggling with gambling, help is available. The following organisations provide free, confidential support:
United Kingdom
- GamCare: www.gamcare.org.uk — Confidential counselling and support for problem gambling
- GamStop: www.gamstop.co.uk — National self-exclusion scheme for online gambling
- National Problem Gambling Clinic: Specialised NHS treatment for gambling disorder
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free online counselling and information
Canada
- Responsible Gambling Council: www.responsiblegambling.org — Resources and support for problem gambling
United States
- National Council on Problem Gambling: www.ncpgambling.org — Information and referral services
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Information and support resources for gambling addiction
Need Help?
If you believe you have a gambling problem, please reach out for help today. There is no shame in seeking support. The organisations listed above are ready to help you regain control.
Remember: Problem gambling is treatable. Help is always available.
For immediate support in the UK, contact GamCare on 0808 8020 133 (free phone) or visit their website at www.gamcare.org.uk.
Our Commitment
At pgfry.co.uk, we are committed to providing a safe and responsible gaming environment. We work in partnership with industry bodies and support organisations to ensure our players have access to the best responsible gaming tools and information available.